Because we pride ourselves on exceptional service and outstanding value, when you make a reservation, we hold a place just for you. In addition, we keep our guest to guide ratio LOW! In order to maintain our high standards, please understand that we must adhere to the following cancellation policies.
Full Refund: We reserve the right to change any itinerary to match the weather or sea conditions. If we cancel any trip because of unsafe or unsuitable weather or sea conditions, you will receive credit for a future scheduled trip. If we cancel for any reason other than weather, you will have your choice of either full credit, or a full refund. We are not responsible for non- refundable hotel or transportation costs. Please consider trip insurance.
Partial Refund: If you cancel more than 21 days prior to departure, you will receive your choice of credit or refund, less a $25/person service charge.
No Refund: Full payment is due no later than 21 days before the start of the trip and becomes nonrefundable at that point. You will receive no credit or refund if you fail to attend the trip or any portion of it. You may, however, substitute another paddler provided they meet any skill or experience requirements.